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Old 9th February 2010, 10:34 PM
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Join Date: Nov 2009
Posts: 51
Default But it seems that there's no accountability

There's been a lot happening in NZ politics, a lot to talk about and lot of incompetence to expose - but it's all too much for now, overwhelming really.

However, this "headline issue" "jumped off the page at me" and I just had to mention it:

ACC admits sending confidential info in error | Stuff.co.nz

ACC ADMITS SENDING CONFIDENTIAL INFO. IN ERROR

snip
"We have also requested a full investigation be done by the mail house and that they review their processes to ensure that this doesn't happen again. We have also contacted the Privacy Commissioner to advise what has happened."

The organisation said it was disappointed in the privacy breach and apologised to individuals and businesses that had been affected.
__________________________________________________ _______

They are "disappointed", but people are affected and are being hurt. I note there is no mention of any accountability, no "head will roll", no job losses, no getting rid of incompetent employees. No these stupid people are untouchable.

Anyone else have any comments?
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Old 11th May 2010, 06:27 PM
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Location: Auckland
Posts: 14
Default

I do believe that whenever you have humans involved with anything mistakes will happen. With saying that though, something as big as breaching privacy should be fully investigated and discipline action should take place.

This is a typical fluffy PR response and to those who read apologies would see through it also.

Shame on you ACC. What are you going to do for those patients? Are they even notified?
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